Shipping Policy

Last Updated: September 08, 2025

At Nonna Amorini’s Italian Food Club, we take pride in ensuring your Italian feast arrives fresh, timely, and with care.
Please review our Shipping Policy below to understand how we process, ship, and handle your orders.

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Order Processing

• All orders are processed within 1–2 business days.
• Orders are not shipped or delivered on weekends or holidays.
• During periods of high order volume, shipments may experience short delays. Please allow extra time in transit before delivery.
• Should there be a significant delay in shipping your order, we will contact you promptly via email or telephone.

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Shipping Rates & Delivery Estimates

• Shipping charges are calculated and displayed at checkout.
• We currently offer Standard Shipping, Express Shipping, and Overnight Shipping options.
• Delivery estimates depend on your location and the method selected at checkout.

Standard Shipping

• Cost: Free for orders over $250.00
• Estimated Delivery Time: 5–7 business days

Express Shipping

• Cost: Based on your delivery location
• Estimated Delivery Time: 2–3 business days

Overnight Shipping

• Cost: Calculated at checkout (varies by location)
• Estimated Delivery Time: 1 business day

Please note that delivery times are estimates only and may vary depending on carrier performance, weather, or other factors outside our control.

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Shipping Confirmation & Order Tracking

Once your order has shipped, you will receive a Shipping Confirmation Email containing your tracking number(s).
Tracking numbers typically become active within 24–48 hours of shipment.

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Customs, Duties, and Taxes

KokuaVida Inc. (operator of Nonna Amorini’s Italian Food Club) is not responsible for any customs duties, import taxes, or other fees applied to your order.
All such charges, including tariffs, VAT, and local import taxes, are the responsibility of the customer.

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Damages

We take every precaution to pack your items securely. However:

• KokuaVida Inc. is not liable for products damaged or lost during shipping.
• If you receive your order damaged, please contact the shipment carrier directly to file a claim.
• Save all packaging materials and damaged goods before filing, as carriers often require them for claims processing.

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International Shipping Policy

We currently offer international shipping to the following countries:
🇪🇺 European Union member countries
🇸🇪 Sweden
🇳🇴 Norway

Please note:

• International shipments may be subject to customs clearance procedures, which can cause delays.
• Additional customs fees and taxes may apply and are the responsibility of the customer.

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Returns & Refunds

For details about returns, replacements, or refunds, please visit our
Return Policy (link to your Return Policy page)

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Contact Us

If you have any questions or concerns regarding your shipment, we’re here to help:
Email: [email protected]
Phone: 941-369-1558
Website: www.NonnaAmorini.com