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Privacy Policy

Last Updated: September 08, 2025

This Privacy Policy explains how KokuaVida Inc. (“we,” “us,” or “our”), operating kokuavida.com and affiliated sites such as nonnaamorini.com (collectively, the “Site”), collects, uses, and protects your personal information when you visit or make a purchase from our Site.

By using our Site, you agree to the terms outlined in this policy.


Contact

If you have any questions, would like more information about our privacy practices, or wish to make a complaint, please contact us:

Email: [email protected]
Mail:
KokuaVida Inc.
660 Charlotte Street, Unit 8
Punta Gorda, FL 33955
United States


Collecting Personal Information

When you visit our Site, we collect information necessary to:

  • Process your purchases,
  • Improve your browsing experience, and
  • Support customer service inquiries.

We refer to any data that identifies you as an individual as “Personal Information.”

Below is a summary of the types of data we collect and why.


Device Information

Purpose:
To load the Site correctly, improve user experience, and perform analytics for optimization.

Source:
Automatically collected through cookies, log files, tags, or pixels when you browse the Site.

Disclosure:
Shared with our processor Shopify.

Data Collected:

  • Web browser version
  • IP address and time zone
  • Cookie information
  • Pages or products viewed
  • Search terms
  • Site interactions

Order Information

Purpose:
To process and deliver orders, arrange shipping, issue invoices and confirmations, communicate with you, and screen orders for fraud prevention.

Source:
Collected directly from you during checkout.

Disclosure:
Shared with Shopify and payment processors.

Data Collected:

  • Full name
  • Billing and shipping address
  • Payment details (credit card, etc.)
  • Email address
  • Phone number

Customer Support Information

Purpose:
To provide assistance and respond to inquiries.

Source:
Collected directly from you through email, chat, or contact forms.

Disclosure:
May be shared internally with team members or authorized service providers for resolution.

Data Collected:

  • Name
  • Email address
  • Support message content

Using Personal Information

We use your Personal Information to:

  • Fulfill and deliver orders
  • Process payments securely
  • Communicate with you
  • Offer new products or promotions
  • Improve Site performance and services

Lawful Basis (GDPR Compliance)

If you are located in the European Economic Area (EEA), we process your data under these lawful bases:

  • Your consent
  • Contract performance (to complete your purchase)
  • Legal obligations
  • Legitimate interests that do not override your rights

Retention

We retain Personal Information as long as necessary to fulfill the purposes described here or as required by law.
If you wish to have your data erased, please contact us at [email protected].


Automated Decision-Making

We do not use automated decision-making that significantly affects users.

Our processor Shopify uses limited automation to prevent fraud, such as:

  • Temporary IP address blacklisting for repeated failed transactions
  • Temporary credit card blacklisting associated with flagged IPs

These do not have legal or significant personal effects.


Your Rights (GDPR & CCPA)

For EEA Residents (GDPR)

You have the right to:

  • Access the Personal Information we hold
  • Request corrections or deletion
  • Port your data to another service

To exercise these rights, email [email protected].
Data is initially processed in Ireland, then securely transferred to Canada and the United States for storage and processing.


For California Residents (CCPA)

You have the right to:

  • Know what Personal Information we collect
  • Request deletion or correction
  • Request data portability

Authorized agents may submit requests on your behalf by contacting us at the address above.


Cookies

Cookies are small files stored on your device that help the Site remember preferences, process carts, and analyze usage.

We use cookies for:

  • Functionality: remembering logins and preferences
  • Performance: tracking analytics and visitor activity
  • Advertising: personalizing offers and retargeting campaigns
  • Social Media: integrating content and engagement features

Cookie duration depends on type:

  • Session cookies: expire when you leave the site
  • Persistent cookies: remain active for 30 minutes to 2 years

You may disable or manage cookies in your browser settings.
For detailed instructions, visit www.allaboutcookies.org.

For the most recent cookie list, review Shopify’s documentation:
Shopify Cookie Policy


Do Not Track

We do not alter data collection or usage practices in response to “Do Not Track” signals due to the lack of an industry standard method for compliance.


Changes to This Policy

We may update this Privacy Policy periodically to reflect new practices, technologies, or legal requirements.
The updated policy will be posted here with a revised “Last Updated” date.


Complaints

If you have concerns about how your data is handled, please contact us first at [email protected].

If you are unsatisfied with our response, you may file a complaint with your local data protection authority.


Our Commitment

At KokuaVida Inc., we respect your privacy as much as we cherish our Italian heritage.
Your trust is essential to us — and we will always handle your information with the same care and transparency we bring to every Nonna Amorini meal.